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Terms & Conditions

Last updated: [16th February 2026]

Introduction

Hi there! Welcome to VELIN! We’re thrilled to have you here. By hanging out on our site, you’re agreeing to our simple Terms and Conditions. Take a peek, and if something doesn’t feel right, that’s totally okay—just explore at your own pace! 

 

2. Business Information

Business Address: 3 Fitzroy Place, Finnieston, Glasgow, United Kingdom
Email: velinbrand1@gmail.com

If you have any questions, please contact us using the details above.

 

3. Eligibility

To place an order, you must be at least 18 years old. By placing an order, you confirm that you meet this requirement.

 

4. Products and Descriptions

We aim to ensure that product descriptions, images, and prices are accurate. However, minor variations may occur. Colours may vary slightly depending on device display settings.

All products are subject to availability.

 

5. Orders and Payments

All orders are subject to acceptance and availability.

Prices are displayed in your local currency.

We reserve the right to change prices at any time prior to order confirmation.

By placing an order, you authorise us to charge your selected payment method.

A contract between you and VELIN is formed once your order has been confirmed and dispatched.

 

6. Shipping and Delivery

Estimated delivery times are provided before purchase and may vary due to location, courier delays, or customs processing.

While we make every effort to meet delivery estimates, delays caused by factors outside our control may occur.

Customers are responsible for providing accurate shipping information.

 

7. Your Right to Cancel (UK Customers)

If you are located in the United Kingdom, you have the right to cancel your order within 14 days of receiving your item, in accordance with the Consumer Contracts Regulations 2013.

To exercise this right:

  • You must notify us within 14 days of delivery.

  • You must return the item within 14 days of cancellation confirmation.

  • Items must be unused and in original condition.

  • Further details are available in our Refund & Returns Policy.

 

8. Faulty or Incorrect Items

If your item is faulty, not as described, or incorrect, you may be entitled to remedies under the Consumer Rights Act 2015.

You have the right to reject faulty goods within 30 days of delivery for a full refund.

Please contact us with your order number and supporting evidence so we can resolve the issue promptly.

This does not affect your statutory rights.

 

9. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms & Conditions.

 

10. Intellectual Property

All website content, including text, images, graphics, logos, and designs, is the property of VELIN and may not be reproduced or used without written permission.

 

11. Limitation of Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of statutory consumer rights.

Subject to the above, VELIN shall not be liable for indirect or consequential losses arising from the use of our website or products.

 

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

 

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updates take effect upon publication on this page.

 

14. Governing Law

These Terms & Conditions are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

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